I would like to present to your kind consideration my Career Particulars , and please allow me to provide a brief about my Technical ,Planning and management capabilities aiming to be compatible with your Job requirements.
I have encountered approved services records through several Industries including (IT, Services, Customer Service Management ) between K.S.A & U.A.E more than eight years.
Under the rapid changes of Market trends, I was handling many work challenges with high diversit
XECA International For IT
(A joint Venture between XENEL Group & Computer Associates International Inc.)
www.xeca.compart of the XENEL Group SAUDI ARABIA
Position Senior Project Administrator & Supervisor Feb. 2008- till date
1-Working in a challenging IT Business environment founded to manage a large IT Facilities (IT outsourcing) such as Xenel group.
2-With robust experience in implementing SAP solutions to be in the line with the same parameters of SAP-MENA
3-Monitoring Projects progress using the most sophisticated implementation methodology ASAP, Accelerated SAP and the known SAP implementation Road Map. Supervised Xecas SAP related projects resources deployment, within agreed time and budget.
Responsibilities
Project Planning
Coordinate with the project and delivery managers to set up the project resources , Implementation phases to maximize company profit within the time line
Provide a planning support to the Project stakeholders to optimize Xecas human resource to be aligned with the overall deployment strategy.
Resources Deployment
Communicate regularly with overseas employment organizations (recruiters)
Focus on utilizing the consultants efficiently and assigning them to projects or orders based on demand, qualifications, and availability.
Constant monitoring of Consultants movements to multi projects in and out of Saudi Arabia, and ensure a proper utilization of our full-time consultants.
Time and Budget Control
Monitor/ Follow-up the Projects timeline and budget, and match the quality of delivery with Customers expectations.
Attend weekly projects operational meetings to address key modifications for projects, risks, scope, scheduling, resource planning, mobilization, and project logistics.
Enhance the finance to collect the agreed Payment by the end of the each phase.
Gulf Labor Supply
Position Customer Service Manager Feb. 2003- August 2007
Withthe high dynamic market in UAE and the excessive demand for the labors,
GLS was one of the competitive companies in term of supplying labors on time
and with full agreed numbers
Responsibilities
Manage the partnership with the current customers
Be very close from the decision makers in each current client
Having the recent update about our customers projects to not miss any opportunity with them
update our customers about our developments and new services
Recruiting new customers
build data base about the UAE companies based on GLS criteria
approach the companies that will require high numbers of labors to
1- Understand their real demand
2- design tailed service programfor each customer
Achieving the company topline
sign contract/s cover 300 labors per year
ensure the diversity of the type of the labors to gain high profit.
Achievement
1-Alansar Mall-Sharja
Sign 3 years contract with full staff supply, and recruiting facilities (250
associates)
2-Emirate Beauty Centre
Facilitate recruiting the whole staff of beauty advisors and hair stylish